Payment Policy
Last Updated: 23/08/2025
At Salina Shop, we are committed to providing a secure, transparent, and convenient payment experience for all our B2B partners. This Payment Policy outlines the terms and conditions regarding payment methods, processing, timelines, and related obligations for transactions conducted on our platform.
1. Accepted Payment Methods
We accept the following payment methods for transactions on Salina Shop:
- Bank Transfers (Local & International)
- Credit/Debit Cards (Visa, MasterCard, UnionPay, etc.)
- Secure Online Payment Gateways
- Cash on Delivery (COD) – only for eligible orders within the UAE
Note: Some payment options may be subject to verification and approval.
2. Currency
- All transactions are processed in United Arab Emirates Dirhams (AED).
- For international buyers, conversion rates and any applicable bank charges are the responsibility of the buyer.
3. Payment Terms
- Prepayment Requirement: Unless otherwise agreed, all orders must be paid in full at the time of checkout.
4. Security of Payments
- All online payments are processed via secure, PCI-DSS compliant gateways.
- Salina Shop does not store full card details.
- Buyers are responsible for ensuring their payment details are accurate and up to date.
5. Refunds & Disputes
- Refunds, if applicable, will be processed within 7–14 business days via the original payment method.
- In cases of disputed transactions, buyers must notify us within 7 business days of the transaction date.
- Any chargebacks or unauthorized reversals may result in account suspension.
6. Taxes & Duties
- Prices listed on the platform may be exclusive of VAT.
- Buyers are responsible for applicable VAT, customs duties, or import taxes, depending on their jurisdiction.
7. Order Cancellations
- Orders can only be cancelled before payment is confirmed.
- If payment has been processed, cancellations may be subject to administrative fees.
8. Compliance with UAE Laws
This policy is governed by the laws of the United Arab Emirates. All disputes relating to payments shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
9. Contact Us
For any payment-related queries, please contact:
Salina Shop – Payments Department
📧 Email:
📞 Phone:
🏢 Address: